Refund policy

Returns and Exchanges

If your new Phelps Game Calls are not what you were looking for, send them back--we want you to shop with confidence and know that we've got your back if things aren't ideal. Please read the following Return Policy carefully:  

1. In order to return or exchange a product, it must be unused, clean and must still have the original packaging 

2.  Items may be exchanged within 30 days of the original purchase date. Items being sent back for a refund must be returned within 14 days of purchase.

PLEASE NOTE, Items purchased on sale, during promotional periods or at a discounted rate cannot be returned for a refund. If you need help, please contact us so we can assist with your selection. Valid proof of purchase is required for authorization of all returns and exchanges.

3.   You must obtain a return authorization number before returning your product. 

If you have any questions or concerns, please call us at 360-402-2617 or email us at info@phelpsgamecalls.com.   

Warranty Policy

Phelps Game Calls takes pride in our products and will stand behind their quality. We will replace any piece that's performance in the field has been compromised by a manufacturer's defect for the practical lifespan of the garment.  If your

Phelps Game Calls product is defective, please request a "Return Authorization Number" by contacting us via email at info@phelpsgamecalls.com or phone by calling 360-402-2617.

• Pilling, abrasion, pin holes or other cosmetic wear and tear which does not affect the performance of the product is not covered by the Phelps Game Calls Warranty.
• Rips, punctures, and burns caused by normal field use do not fall under this policy.
• Degradation of elastic, caused by use of Ozone scent elimination technology is not covered under Phelps Game Calls Warranty Policy.

Phelps Game Calls warranty policy is non-transferable and is only applicable to the original purchaser of the product(s) in question. Items purchased second hand or through a third party do not qualify for warranty exchange. Valid proof of purchase is required.  An RA (Return Authorization) # is required for all warranty returns. Products that are returned without an RA# or prior authorization will be returned to the customer.

Warranty authorization is left to the discretion of Phelps Game Calls.