Terms and Conditions

SHIPPING & RETURNS:

At Phelps Game Calls, shipping will be calculated based on the number of units purchased.

UPS & FedEx are also available upon request, but additional shipping charges may apply for special shipping instructions.

PRODUCT RETURNS

The Phelps Game Calls Guarantee:
We make every effort to ensure customers are happy with the products and service we provide. If for some reason you are unhappy with your purchase, we will gladly exchange or refund it. A copy of your receipt and/or order number will help speed things up.

To return an item to Phelps Game Calls, please include the unused item (with tags attached) along with a note explaining the reason for return and whether you would like a refund* or an exchange. Send item to:

Phelps Game Calls
P.O. Box 295 | Pe Ell, WA 98572

*We are only able to provide a refund to credit cards within 60 days of the original purchase. If an item is returned for refund after 60 days, your purchase may be refunded via Paypal, instore credit, or check.

MANUFACTURER WARRANTY

We sell only products we believe in, built by companies who stand behind their products 100%. If you find a problem or defect with a product, we ask that you contact the manufacturer directly first. They can help you with any warranty concerns for their products much faster. We will gladly assist you upon request, and will make every effort to ensure that you are 100% satisfied with your purchase!

PRODUCT FULFILLMENT

In an effort to best serve our custumers, some items available in the Blackhorn Store may ship directly from the manufacturer (multiple item orders may show up in separate packages).

PRIVACY POLICY

Information we collect from you is treated with the highest level of confidence. We do not, under any circumstances, provide your information to any third parties that are not required to complete your transaction. We would love to have you on our mailing list to receive exciting updates and offers – to sign up, please visit phelpsgamecalls.com and join our e-mail list!